Timeshare Claim Experts

• Did these misleading actions influence your decision to purchase?
• Were you placed under undue pressure?
• Did the salespeople not take 'no' for an answer?
• Was the purchase price constantly reduced?
• Were you told it was a limited-time offer?
• Were you told it had to be an immediate on-the-day decision?
• Were you given the impression that you couldn't leave the premises until the contract was formed?

• Were you provided with the key information to make an informed decision?
• What, if any, information do you believe you were not informed of?
• What information about your purchase was hidden, unclear, unintelligible or provided to you in an untimely manner?
• Did the Timeshare company fail to identify that your purchase was sold to you as an investment in the paperwork?
• Did your timeshare company lead you to believe you were buying an investment and leave the critical points of the investment out of the paperwork?

Sales tactics can significantly influence a consumer's decision. For example, timeshare salespeople who fail to take 'NO' for an answer, refuse to leave until a contract is signed or use threatening behaviour will be committing an offence under the 2008 Unfair Trading Regulations.

• Were you harassed, coerced or placed under undue influence?
• Did these sales tactics significantly impair your decision-making process?
• Would you not usually make this decision without undue influence?
• Were you given time to go away and think about your decision before purchasing?

Undue influence is defined as 'exploiting a position of power. For example, to apply pressure without using or threatening to use physical force, in a way that significantly limits the consumer's ability to make an informed decision.'

• A trader taking part in any blacklisted practices is committing a criminal offence.
• Did the timeshare company lure you in with bait advertising?
• Were you offered special prices by the Timeshare company and subsequently couldn't take advantage of these?
• Are you unable to book the accommodation and holidays that were sold to you?
• Were you falsely told by the Timeshare company that the offer would only be available for a limited time?
• Or that it will only be available on particular terms for a very limited time in order to elicit an immediate decision?
• Do you feel deprived that you were not sufficiently given the opportunity or time to make an informed choice?

• If you incur a financial loss that you wouldn't have done if it weren't for the actions of the Timeshare company, you will be able to make a claim.
• You can make a claim and choose to receive a discount or cancel the contract.
• A claim can also be made if you have suffered alarm, distress, physical inconvenience, or discomfort due to the trader's actions.

If you have suffered financial loss as a result of a Timeshare company, then we can help.

• All of our services are without the payment of any Upfront Fees.
• You can contact us directly on our Claims Helpline 01872 308699.
• If you would like to complain directly to the authorities, you can contact the following people.

Action Fraud | Trading standards